Sport 5's Privacy Policy — Your Data Is Our Responsibility

Sport 5Welcome to. This Privacy Policy This document explains how Sport 5 collects your personal information, why we collect it, and how we keep it safe. Sport 5 is an international-standard Sports Betting platform, and your trust and privacy are our highest priority.

Millions of sports enthusiasts across Bangladesh use Sport 5 every day. Keeping every member's data safe is our ethical responsibility. This Privacy Policy Applies equally to our website, mobile app, and all digital services.

Please read this document carefully before using our services. Continued use of the service will be considered as your acceptance of this Privacy Policyagree to.

Sport 5 collects only the information necessary to operate and improve its services. We never collect data we don't need. The types of information we collect are outlined below.

Directly Provided Information

When you use Sport 5 to Registration information you provide when you register or manage your account:

• Full name, date of birth, and gender
• Email address & mobile number
• Residential address
• National ID (NID) or passport number (for KYC verification)
• Payment details — bKash/Nagad number or bank account information
• Profile Photo (optional)

Automatically collected data

When you use Sport 5, certain technical data is collected automatically:

• IP address & device type
• Browser type & version
• Operating system information
• Page visit time & duration
• Click patterns & navigation paths
• Referral URL (where you came from)

Transaction & Betting Data

Information related to your betting activity — including deposit and withdrawal history, betting history, win/loss records, and bonus usage.

Sport 5 uses collected information only for the purposes listed below. No data is used unnecessarily.

Service Operations

Your information is used to create and manage your account, process betting transactions, credit winnings to your account, and provide customer support.

Security & Fraud Prevention

Your data is used to prevent unauthorized account access, combat money laundering, detect multiple accounts, and prevent betting fraud.

Service Improvement

By analyzing how you use the platform, we make Sport 5 easier and more enjoyable. This data also helps us roll out new features and fix existing issues.

Communication & Marketing

With your permission, we send you information about promotional offers, bonuses, and new events. You can opt out at any time via theUnsubscribe click the button or support@sport5.betto let us know.

Sport 5 never shares your information unnecessarily. However, limited data may be shared with third parties in specific circumstances.

Service provider partners

Limited data is shared with selected partners for payment processing (bKash, Nagad, bank), identity verification (KYC), and technical infrastructure management. These partners are contractually bound to uphold the same privacy standards we do.

Legal obligations

Information may be disclosed under a legal order from a court or regulatory authority. It may also be shared with relevant authorities to comply with Anti-Money Laundering (AML) laws.

Business Transfer

If Sport 5 ever merges with or is acquired by another company, your data may be part of that process. You will be notified in advance should this occur.

Sport 5's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

Which cookies we use

• Essential Cookies: Maintaining login sessions and security verification — the service cannot function without these.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics cookies: Collects page usage statistics to help improve our services.
• Marketing Cookies: To show you relevant promotions — based on your consent.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain Sport 5 features.

Sport 5 employs industry-leading technical and organizational measures to ensure the security of your data.

Technical Security

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• AES-256 Database Encryption: Stored data is kept in an encrypted state.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Prevention of cyberattacks.
• Regular Security Audits: Regular audits conducted by independent external experts.

Organizational Security

• Access to your data is restricted to authorized personnel only.
• Regular privacy training for all staff.
• In the event of a data breach, users will be notified within 72 hours.

Under international data protection law, Sport 5 grants you the following rights. To exercise these rights, please support@sport5.betto get in touch.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In some cases, you may request that the use of your information be restricted.
• Data Portability: You can receive your information in a readily readable format.
• Right to Object: Right to opt out of marketing communications.

We aim to respond within 30 days of receiving your request. Complex cases may take longer — but we'll let you know in advance.

Sport 5 is an adults-only platform — strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If a minor creates an account and it comes to our attention, we will immediately suspend the account and delete all associated data. If a parent or guardian believes their child has registered on Sport 5, please contact us immediately at support@sport5.betto get in touch.

Sport 5 may update thisPrivacy Policy Subject to updates. Changes may be made due to technological developments, legal amendments, or service improvements.

For significant changes, we'll notify you by email or via an in-platform notification. The "Last Updated" date at the top of the policy always reflects the most recent revision.

Continuing to use Sport 5 after any changes means you automatically accept the updated policy. We recommend checking this page from time to time to stay informed.

This Privacy Policy If you have any questions, concerns, or complaints, please get in touch with us. Our data protection team is always ready to speak with you directly.

Contact channels

• Email: support@sport5.bet
• Response Time: within 24–48 business hours
• FAQ: For general enquiries, visit our FAQ Page View

Exercising Your Rights

For any requests to view, correct, delete, or port your data, send an email to the address above with "Data Request" in the subject line. We may verify your identity to process the request.